fuelpass.gov.lk - National fuelpass QR Code

Privacy Policy

Privacy Policy for FuelPass.gov.lk

Last Updated: October 26, 2023

FuelPass.gov.lk ("we," "our," or "us") operates the official national platform designed to streamline and regulate fuel distribution through a secure QR code system. This essential service ensures fair and equitable access to fuel for all citizens, reducing queues and managing demand efficiently. By registering, users receive a unique digital FuelPass QR code, which is scanned at designated filling stations for authorized fuel purchases. The platform helps monitor consumption, prevent misuse, and provides a transparent mechanism for the nationwide fuel supply. Simplify your fuel experience and contribute to a more organized national distribution system with FuelPass.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make use of our services via FuelPass.gov.lk (the "Site" or "Service"). We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

We collect various types of information to provide and improve our service to you. This includes:

1.1. Information You Provide Directly

  • Personal Identification Information: This includes your National Identity Card (NIC) number or Passport number (for foreign nationals), full name, date of birth, gender, and contact details such as your phone number and email address.
  • Vehicle Information: Your vehicle registration number, chassis number, vehicle type, and fuel type.
  • Location Information: While not continuously tracked, your general location (e.g., district of residence) may be required for administrative purposes or for determining nearest filling stations.
  • Account Credentials: If you create an account, we collect usernames and encrypted passwords.

1.2. Information Collected Automatically

  • Usage Data: Information about how you access and use the Service, such as your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Transaction Data: Details of your fuel purchases, including date, time, quantity, and the filling station location.
  • Device Information: Information about the device you use to access the service, including hardware model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain the Service: To operate FuelPass.gov.lk and manage your registration and QR code issuance.
  • To Manage Fuel Distribution: To regulate and streamline fuel distribution, ensure fair and equitable access, and manage demand efficiently across the nation.
  • To Monitor Consumption and Prevent Misuse: To track fuel consumption patterns, identify and prevent fraudulent activities or misuse of the FuelPass system.
  • To Facilitate Fuel Purchases: To enable authorized fuel purchases at designated filling stations by validating your FuelPass QR code.
  • To Communicate With You: To send you service-related notifications, updates, security alerts, and support messages via SMS or email.
  • To Improve and Personalize the Service: To analyze usage patterns, troubleshoot issues, and enhance user experience and system efficiency.
  • For Research and Analytics: To perform statistical analysis on aggregated data to understand fuel demand, distribution effectiveness, and inform policy decisions (always in an anonymized or aggregated form where possible).
  • To Comply with Legal Obligations: To fulfill any legal or regulatory requirements set forth by the Government of Sri Lanka.

3. Data Sharing and Disclosure

We may share your information in the following situations:

  • With Government Authorities: Your data is primarily used by and shared with relevant government ministries, departments, and agencies responsible for national fuel distribution, energy policy, and law enforcement as required for the effective functioning and governance of the FuelPass system.
  • With Service Providers: We may engage third-party companies and individuals to facilitate our Service (e.g., hosting, data analysis, customer support, SMS gateways). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation or government directive.
    • Protect and defend the rights or property of FuelPass.gov.lk.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.
  • In Aggregated or Anonymized Form: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, analytical, or statistical purposes.

4. Data Security

The security of your data is paramount to us. We implement a variety of security measures, including technical and organizational safeguards, to maintain the safety of your Personal Data when you enter, submit, or access your personal information. These measures include encryption, access controls, secure network architectures, and regular security audits. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies We Use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the period your FuelPass account is active, and for a reasonable period thereafter as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Your Data Protection Rights

As a user of FuelPass.gov.lk, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Depending on applicable law, you may have the following rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Please note that some of these rights may be limited if they conflict with legal obligations or the primary public interest function of the FuelPass system.

To exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to such requests.

8. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: